Warranties and coverage
A little coverage goes a long way. The right coverage goes even further.
New-vehicle warranty for 2018–2024 models
4-year/80,000 km* new-vehicle limited warranty wear & tear items and adjustments excluded after initial 12 months/20,000 km*
Powertrain
5-year/100,000 km* powertrain limited warranty
Corrosion perforation warranty period
7-year / unlimited km limited warranty against corrosion perforation
Roadside assistance
4 years/80,000 km*
See roadside assistance details.
For warranty information on 2017 or older models, consult your owners’ manual.
*Wichever occurs first
Certified pre-owned warranty
Choose between our CPO Assurance Program and Premium Assurance Program.
Assurance Program
- Remaining new-vehicle limited warranty
- 6 months of roadside assistance
- 3 months of SiriusXM® satellite radio
- CARFAX® vehicle history report
Premium Assurance Program
- Remaining new-vehicle limited warranty plus additional 2-year/40,000 km limited extended warranty
- 2 years/40,000 km of roadside assistance
- 3 months of SiriusXM® satellite radio
- CARFAX® vehicle history report
More warranties
Volkswagen Parts are backed by a 2-year/unlimited-kilometre limited warranty from the date of purchase. Some parts, including batteries, come with a longer warranty. If purchased from an authorized dealer during the new-vehicle limited warranty period, parts are covered for the longer of either the remainder of that new-vehicle limited warranty period or a period of 2 years/unlimited kilometres.
Accessories are covered for the new-vehicle limited warranty period of 4 years/80,000 km (whichever occurs first) when purchased at the time of new vehicle purchase. If purchased from an authorized dealer during the new-vehicle limited warranty period, accessories are covered for the longer of either the remainder of that new-vehicle limited warranty period or a period of 2 years/unlimited kilometres.
Accessories are covered for the 2-year/40,000 km certified pre-owned limited warranty extension when purchased at the time of certified pre-owned vehicle purchase with the Premium Assurance Program.
Volkswagen batteries are backed by a 3-year / unlimited-kilometre limited warranty,* and for 2 years after Volkswagen will absorb a prorated percentage of the battery replacement cost.**
*A limited warranty of 3 years, with no kilometre limit, applies when Volkswagen Original batteries are ordered and installed after the purchase or lease of your vehicle. Parts and accessories must be sold and installed by a Canadian Volkswagen dealer to qualify for both parts and labour coverage. Labour coverage is exclusive for parts and accessories installed by a Canadian Volkswagen dealer.
**This proration policy applies until the battery has been in service for 5 years. Installation and applicable taxes not included.
Roadside assistance
Stay safe with our 24/7 Volkswagen roadside assistance.
- Towing to nearest Volkswagen dealership or authorized garage
- Battery jump-start
- Flat tire service
- Lockout service
- Gasoline delivery service
- Emergency winching service
- Trip interruption benefits with purchase of a new vehicle
New vehicles
Volkswagen vehicles sold in Canada are eligible for 4 years/80,000 km, beginning at the date of vehicle delivery or warranty start date, whichever comes first.
Certified pre-owned vehicles
CPO vehicles come with an additional coverage beginning at the expiration of the original coverage or sale date of the Certified Pre-Owned vehicle, whichever is later.
Call 1-800-411-6688 for details and to sign up.
Before calling, have the following details ready:
- Your vehicle identification number (VIN), located on your registration, insurance or windshield on the driver’s side
- Year, model, colour and licence plate number
- Vehicle location, including nearest intersection or street address
Roadside Assistance services provided by Club Auto
Recalls address defects relating to motor vehicle safety or non-compliance with applicable Canadian federal motor vehicle safety or emission standards.
In the interest of safety or the environment, recall work should be completed by a Volkswagen dealer as soon as possible.
If you are the current owner or lessee of a 2.0L or 3.0L TDI vehicle and an authorized Canadian dealer has performed the approved emissions system modification on your vehicle, you are eligible for an extended emissions warranty.
