Best dealership.. From beginning to end, the process for renewal at Arbour was seamless. A special thank you to Wessley who spent the last few month answering my questions and ensuring that I renewed by lease at the right time. I really appreciated the effort, due diligence & patience. Overall, I always have the best service; from sales to finance, from delivery to service, I cannot recommend them enough.
⭐⭐⭐⭐⭐ Exceptional Experience – Truly Professional from Start to Finish
We recently purchased a 2022 Volkswagen Taos Highline from Arbour Volkswagen and traded in our Tesla Model 3 and I can confidently say this was one of the most professional and seamless vehicle purchases we’ve ever experienced.
Jacques was outstanding. From our first interaction, he was courteous, knowledgeable, transparent, and incredibly responsive. He took the time to answer every question thoroughly, walked us through warranty details, vehicle history, recalls, financing options, and ensured the Tesla appraisal process was fair and efficient.
The entire experience felt organized, respectful, and client-focused — no pressure, no games, just professionalism. It’s clear that this dealership values long-term relationships and reputation.
A special thank you as well to Sébastien and the team behind the scenes for ensuring everything moved smoothly toward delivery. We truly appreciated the attention to detail.
If you’re looking for a dealership that treats you with respect, communicates clearly, and delivers on their word — this is the place.
Highly recommended. We’ll absolutely be referring friends and family.
— Nicolas & Renée-Claude
I truly appreciate Wessley’s outstanding service. His professionalism, honesty, and expertise made the entire process smooth and stress-free. He answered all my questions with clarity and transparency, guiding me every step of the way with genuine care and integrity. I highly recommend.
BEST dealership!! I had an amazing experience with the salesman Nicolas. I actually went to different dealerships of VW and other companies after my initial visit to compare prices and decide on the car i wanted. The service at arbour was by far the best: competitive price, very well welcomed when i walked in and Nicolas took the time to know what i needed/wanted, amazing follow up and not once did i feel pressured.
Thank you again !!
Best best best car dealership!! I’ve been to a couple and this one by far stood out to me. Best service from Fritz! His smile is contagious and makes you in such a good mood! I couldn’t thank him enough. Special thanks to Jean-Sebastien! He goes out of his way for everything and found me the best price for my financing. Very great at suggesting the best fit for me. Amazing service and amazing people!
