⭐⭐⭐⭐⭐ Exceptional Experience – Truly Professional from Start to Finish
We recently purchased a 2022 Volkswagen Taos Highline from Arbour Volkswagen and traded in our Tesla Model 3 and I can confidently say this was one of the most professional and seamless vehicle purchases we’ve ever experienced.
Jacques was outstanding. From our first interaction, he was courteous, knowledgeable, transparent, and incredibly responsive. He took the time to answer every question thoroughly, walked us through warranty details, vehicle history, recalls, financing options, and ensured the Tesla appraisal process was fair and efficient.
The entire experience felt organized, respectful, and client-focused — no pressure, no games, just professionalism. It’s clear that this dealership values long-term relationships and reputation.
A special thank you as well to Sébastien and the team behind the scenes for ensuring everything moved smoothly toward delivery. We truly appreciated the attention to detail.
If you’re looking for a dealership that treats you with respect, communicates clearly, and delivers on their word — this is the place.
Highly recommended. We’ll absolutely be referring friends and family.
— Nicolas & Renée-Claude
BEST dealership!! I had an amazing experience with the salesman Nicolas. I actually went to different dealerships of VW and other companies after my initial visit to compare prices and decide on the car i wanted. The service at arbour was by far the best: competitive price, very well welcomed when i walked in and Nicolas took the time to know what i needed/wanted, amazing follow up and not once did i feel pressured.
Thank you again !!
I would like to express my sincere appreciation for the outstanding service provided by Brittany, the sales representative at Volkswagen. Her professionalism, patience, and deep knowledge of the vehicles made the entire buying process comfortable and stress-free.
Brittany took the time to answer all my questions, provided clear and accurate information, and guided me through every step with genuine care. Her respectful communication and dedication to customer satisfaction truly stood out. I felt fully supported throughout the process, and her expertise helped me make the right decision with confidence.
I highly appreciate her exceptional service and would gladly recommend Brittany to anyone looking for a trustworthy and knowledgeable sales consultant.
God bless you
Best service department I ever dealt with so far not only they know what they’re talking about as far as the product knowledge is concerned they fixed the problem that I had for a while and solve the problem in 24 hours and finally a huge thank you for my service advisor Mr. Dominic a professional and knowledgeable person and efficient and I got the car washed in and out awesomely
Best best best car dealership!! I’ve been to a couple and this one by far stood out to me. Best service from Fritz! His smile is contagious and makes you in such a good mood! I couldn’t thank him enough. Special thanks to Jean-Sebastien! He goes out of his way for everything and found me the best price for my financing. Very great at suggesting the best fit for me. Amazing service and amazing people!
